Shabbir came to Standard and Poor’s to give a presentation on “Emotional Intelligence for Excellent Customer Service” for an event for WINS, our global employee network. He was professional and worked with me in brainstorming ideas before the event to ensure his presentation tied into our theme.

His presentation was entertaining, informative, interactive, and he displayed a great amount of passion for the topics. He suggested practices that can be applied to real life situations right away.

I, along with all of my colleagues that attended his presentation, would highly recommend Shabbir.

—Lauren Kawawaki, Operation Specialist at Standard & Poor’s

Lauren Kawawaki, Operation Specialist

Standard & Poor’s